Legal Hub

Welcome to EcoVizi ("EcoVizi", "we", "our", or "us").

EcoVizi is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, mobile applications, services, and related platforms.

By accessing or using EcoVizi, you agree to the practices described in this Privacy Policy.

1. Who We Are

EcoVizi is a solar monitoring, energy analytics, and sustainability intelligence platform that helps users understand energy performance, sustainability metrics, and environmental impact through connected energy systems and related services.

Website:
https://www.ecovizi.com

Contact:
support@ecovizi.com

2. Information We Collect

Personal Information

We may collect:

Energy & Device Information

We may collect:

Automatically Collected Information

We may automatically collect:

3. Information From Other Sources

We generally collect information directly from users and connected systems.

In certain situations, we may receive limited information from:

We do not purchase personal information from data brokers or third-party marketing databases.

4. How We Use Your Information

We may use information to:

5. Energy Monitoring & Sustainability Data

EcoVizi may process data received from connected solar systems, monitoring devices, inverter integrations, and renewable energy platforms.

This information may be used to:

Energy-related information is used solely for legitimate business and service purposes.

6. Carbon Impact Information

Carbon impact estimates, sustainability metrics, and environmental insights provided through EcoVizi are informational in nature.

Unless explicitly stated otherwise, such information does not constitute certified carbon credit verification, regulatory certification, or environmental compliance documentation.

7. Sharing of Information

We do not sell personal information.

We may share information with:

Information shared is limited to what is reasonably necessary for service delivery.

8. Renewable Energy Partner Referrals

With user consent, EcoVizi may facilitate introductions between users and authorized solar installers, renewable energy providers, and sustainability service partners.

Information shared will be limited to what is necessary to provide requested services.

9. Cookies and Tracking Technologies

EcoVizi may use:

Cookies help us:

Users may manage cookies through browser settings.

For more information, please visit:
https://www.ecovizi.com/cookie-policy

10. Google Analytics

EcoVizi may use Google Analytics to understand website usage and improve user experience.

Google Analytics may collect information regarding:

Users can disable Google Analytics through available browser tools and settings.

11. Payment Processing

Subscription payments may be processed through trusted third-party payment providers.

EcoVizi does not store complete payment card information on its servers.

Payment providers may process information according to their own privacy policies.

12. Data Retention

We retain personal information for as long as necessary to:

Retention periods may vary depending on the nature of the information and applicable legal requirements.

13. Data Security

EcoVizi implements reasonable administrative, technical, and organizational security measures designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

14. Your Privacy Rights

Subject to applicable law, users may:

Requests may be submitted through:

https://www.ecovizi.com/contact

or

support@ecovizi.com

15. Account Deletion

Users may request account deletion at any time.

Following verification, EcoVizi will delete or anonymize personal information unless retention is required for legal, security, tax, or operational reasons.

16. Third-Party Websites

Our platform may contain links to third-party websites.

EcoVizi is not responsible for the privacy practices, policies, or content of third-party websites.

17. Children's Privacy

EcoVizi is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

18. International Data Processing

Information may be processed or stored using cloud infrastructure providers located in different jurisdictions.

EcoVizi takes reasonable measures to protect information regardless of processing location.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on:
https://www.ecovizi.com/privacy-policy

20. Contact Us